Our Elite Home Care Service is for 24 Hours per Day, Monday to Sunday.

The package includes all Personal Care as listed below.

Assistance with all Day and Night Basic Care Routine

We will shower or bath the client daily. The toiletries to be supplied by client.We will assist the client with getting up in the morning, and ready and into bed in the evenings.

Oral Hygiene

We will assist with brushing of teeth, or cleaning of dentures early morning, as well as after meals during the 24 hours, and before bed.


We will empty and clean the commode as needed, but it will also be cleaned with a biocide once a week for hygiene purposes.

Nappy or Pad Changes

We will make sure that the client is clean and dry as needed. When changing we will give a half wash. Used nappies/ pads will be placed in a plastic bag, tied and disposed of in a normal household dustbin unless a separate nappy bin is provided.

Dressing of Client

Client will be dressed in clean, and weather appropriate, clothes daily, and sleepwear will be put on before bed. We will place the dirty laundry in laundry basket.

Hair Care

Hair will be brushed and done neatly daily, and washed and blow-dried once a week.

Nail Care

We will ensure that the clients nails are clean every day, and cut and filed as needed to prevent the client from scratching themselves. The nail set to be supplied by client.

Making of Bed

We will make the bed daily, and clean linen will be put on the bed once every second week. Linen to be supplied by client.

Mattress Turning

We will turn the client’s mattress once every two weeks when changing the linen to ensure longevity of the mattress.

Bathroom Routine

We will assist client with bathroom routine to and from bathroom during the day and night.

Pressure Care

We can assist with pressure care to ensure the client is turned, or moved every two hours, and with as little disturbance as possible to the client.

Light Housekeeping

We will tidy up and clean (not deep clean) the kitchen, bathroom, shower and bedroom daily, as well as assist with tidying up of cupboard and packing away of clothes.


We can warm up pre-made meals or assist with instant meals (like porridge) but do not cook. We will assist with feeding if needed by client. We will also prepare refreshments like coffee as needed. Extra meals can be bought through the Senior Centre if preferred

Night Snack

We can assist with the heating of a night snack or instant snack, as well as coffee/ tee or milo supplied by client.

Medication Guidance and Reminders

We arrange for the client’s medication to be blister packed through Prospur Pharmacy.

This can only be done with a valid script for all medication, and you will need to have an account, or open an account with Prospur Pharmacy.

Night Checks

We will check on the client throughout the night while they are sleeping and assist as needed.

Companionship and Activities

We will stimulate the client’s 5 senses by reading, playing games, taking the client for walks, encouraging movement/exercise, etc during the day and watch television, read or play games in the evenings and provide overnight assurance.

Added Value

  • 1 x Gardener per week at your home
  • 1 x Domestic Cleaner at your home per week
  • 1 x Laundry Service at Rusoord per week
  • 2 x Shopping trip including the assistance of a Carer per month
  • 1 x Protea Coffee Shop visit including pick up and drop off per month
  • 1 x R50 Coffee Shop Voucher (So you don’t need cash)
  • 1 x Doctor’s appointment trip including the assistance of a Carer per month
  • 3 Meals delivered to you
  • Use of the Library at Rusoord once a week
  • Visit to Hairdresser at Rusoord once a month with a R75 voucher for the Hairdresser (Wash, Cut and Blowdry)